When this service fits
- You want supported existing locks rekeyed after a change in key access.
- You need a compatible lock installed on a residential door.
- An authorized resident is locked out.
What to have ready
- Door and lock photos without exposing key cuts or security codes.
- Number of locks, current key availability, and ZIP Code.
- Identification and evidence of residence or owner authorization.
How the visit is arranged
- Describe the property, hardware, and access request.
- Review rekeying versus replacement and confirm the proposed scope.
- Verify authority, complete approved work, and check door operation.
Compatibility & service limits
Not every cylinder can be rekeyed, and replacement hardware must suit the door. Structural door repairs, alarm systems, and specialist electronic access are outside the confirmed scope.
Ownership & authorization
Residents need evidence of authorized occupancy; owners or property managers need documentation establishing authority. Tenants should obtain any required owner approval.
What affects the quote
Quotes are discussed by phone or text after the relevant details are reviewed. Confirm the proposed scope and any additional charges before approving work.
- Number and condition of cylinders
- Rekeying versus new hardware installation
- Door preparation and access complexity